Technical Support

Banner

Banner Admin: Troubleshooting

Banner Systems

Classroom Technology

Apporto Virtual Applications (Student, Faculty and Staff)

Classroom Technology

Computer Lab Information

Computer Labs: Laptop Connection Stations

HighTech Classroom Standards

Mac Computer Lab Software

Modern Classrooms (Standard) - Locations and Design

Windows Computer Lab Software

Hardware Support

Blackboard Learn Course Assignment & Availability Overview (Faculty)

Chromebook Resources

Equipment Cleaning

Faculty Computing Standards

Printing on Campus

Staff and Lab Computing Standards

Student Computer Recommendations

Login / Access

Application SSO (Single Sign On) Request

Guest Services

Multi-Factor Authentication (MFA) by Microsoft

Password Information

Using the Microsoft Authenticator App for MFA

MySCSU

DegreeWorks

Legacy Classroom - Locations and Design

MySCSU / MyApps Portal

Network Connectivity

Connect to SCSU with VPN Client

Eduroam Wireless Network

Remote Work Resources

Wireless Access at SCSU

Office 365

Best Practices - Office 365

Email Access on Mobile Devices

Email Blocked from Spam

Microsoft Office Mobile Applications

Microsoft OneDrive

Microsoft Teams

Outlook Rules

SCSU Email

Spam, Phishing and Junk Email

Software Support

Adobe Creative Cloud

Adobe Creative Cloud Alternative Apps

Adobe Sign

Apple macOS and Keychain Access

BRIO Support

ESRI ArcGIS

Installing Software on University Computers

Jamf Connect

Mac OS and Apple iOS Software Updates

Microsoft Azure

Microsoft Azure for Education

Microsoft Office Lens

Microsoft Profile Pronouns

OnBase

Spirion Identity Finder

SPSS Software

WebEx Conferencing

Windows Software Updates

Wireless Communication Devices (Faculty and Staff)

Zoom Video Conferencing

Technical Support General

Delete Saved and Old Voicemails

VPN/Remote Access

Telephone / Voicemail

Cisco Jabber

Remote Telephone Resources

Reset Voicemail PIN

Voice Over IP (VoIP) Phones and Voicemail