The Office of Residence Life in conjunction with the Facilities Operations and Planning Department coordinates the general building repairs of all residence hall facilities.
Maintenance Request
Currently, students in the residence halls may request a general maintenance repair by submitting a request using the online Housing Work Order Request form. By submitting the request, you give university staff the right to enter your room to complete the job whether or not you are present.
The online Housing Work Order Request form should not be used to report maintenance emergencies.
Emergency Service
Emergency maintenance is available in the residence halls 24 hours a day, 7 days a week. Examples of maintenance emergencies requiring urgent repairs may include:
- Doors that do not close or lock properly
- Loose door knobs or knobs that fall off
- Lock and key problems
- Heat, power, or water loss
- Flooding
- Continuously running water (sinks, toilets, showers)
- Clogged floor drains, sinks & toilets
- Broken windows
- Damage to fire alarm or security equipment, etc.
All maintenance emergencies should be reported to the Desk Attendant at the Welcome Desk or the Resident Adviser (RA) on duty.
Request for bike storage on campus.
Welcome to your on-campus Wi-Fi!
You can connect directly to the SCSU Wi-Fi network in your room by using the password provided in your Xfinity account at https://xfinityoncampus.com/login
- go to https://xfinityoncampus.com/login
- Type in school name and select school from the list
- Sign in using your scsu login
- Click on Account tab
- Go to Profile tab and scroll down to find your personal WiFipassword
Using your Southern credentials all residents have free access to live tv and on demand streaming through the Xfinity Stream app. ( or https://xfinityoncampus.com/ through your internet browser). The app is compatible with Samsung and LG smart tv's or can be accessed on any tv with the use of a streaming device (i.e. Roku, Firestick or Chromecast).
*Residents are free to use the service on their laptops, ipads and cell phones on and off campus, with limited channel selection off campus.
Troubleshooting and Support:
Looking for the MAC address?
We have included some instructions on where to find the MAC addresses for popular devices. Select from the options below to see if your device is listed.
- Find the MAC Address for TVs
- Find the MAC Address for Gaming
- Find the MAC Address for Streaming Devices
Experiencing Issues with Your Wi-Fi or Streaming
Please complete the form below to let comcast know what you need assistance with.