Student Records

Go green! Many official records may be requested and sent online.

Students can authorize academic and/or financial records to be shared with a designee (i.e. parent, guardian, or other third party). This authorization may also be withdrawn at any time. 

Student Instructions 

  1. Log into MySCSU
  2. Go to Banner Student.
  3. Records and Registration.
  4. Authorization to Release Records.
  5. Add or Remove a Designee.
  6. Choose Financial and/or Academic Records.
  7. Set up a 4-digit authorization code.

To Grant Bill and Payment Access: 

  1. Log into MySCSU
  2. Go to Banner Student.
  3. Bill and Payment.
  4. Add Authorized Users by email address.

 

Authorized Designee Access

 

Diplomas are issued when a student has successfully completed all degree and program requirements. Parchment, Inc. is the official provider of official diplomas for Southern. The Registrar’s Office begins awarding degrees once grades are posted at the end of each term or part-of-term (est. time: 2-4 weeks).

Expected Delivery Times

Once the degree has been awarded, students are notified in their Southern email within 1-2 weeks with instructions on how to access their official transcript and e-diploma to share with family, friends, and employers.  A paper diploma/certificate will be issued to the mailing address on file within 4-6 weeks.  There is no fee charged for the original diploma/certificate. Diplomas are not issued at Commencement event.

Diploma Information 
Your diploma name, degree, major, and Latin honors (if applicable). Concentrations and minors are not printed on the diploma but will be noted on the transcript. Please email your degree auditor to update the name you would like printed on your diploma/certificate, prior to your degree being awarded.

Reprints and Replacements

Students may order a duplicate or replacement diploma for a non-refundable $25 fee charged at the time of order.

Directory Information may be disclosed at the discretion the university without consent from the student for the purposes listed below. Students may request that the university not disclose their directory information (see Form). This will mark a student's record confidential, except that there can be no expectation that a student can remain anonymous within a class, even with the confidentiality indicator.

Purposes of access by school officials of the Colleges and Universities governed by the CT Board of Regents for Higher Education, the following is designated as Directory Information: student’s legal name, permanent mailing address, month and day of birth, photographs, student identification number, User ID, or other unique identifier, email address, telephone number, university or college previously attended or currently attending, dates of attendance, full vs. part-time student status, academic honors and awards, class standing/year, major, minor, concentration and/or program of study, degree(s)/certificate(s) candidacy, degree(s)/certificate(s) earned, previous institutions attended, graduation expected/completion dates.

Purposes of access by military recruiters only, the following is designated as Directory Information (Student Recruiting Information): student's legal name, permanent mailing address, email address issued by the institution, telephone number, age, place of birth, class standing/year, major and/or program of study, degrees received, most recent educational institution attended.

For purposes of participation in any recognized activity or sports, the following is designated as Directory Information: student's preferred name, city and state of residence, dates of attendance, class standing/year, recognized activity or sport, team performance statistics, team position, photos and videos, academic honors and awards, height and weight of athlete.

For purposes of disclosure to/access by the general public, the following is designated as Directory Information: student's preferred name, permanent mailing address, photographs, dates of attendance, major, minor, concentration and/or program of study, degree/certificate candidacy, degree(s)/certificate(s) earned, academic honors and awards, full vs. part-time status, anticipated graduation date, graduation date.

Students can easily download their official enrollment verification certificate online in a few quick steps.

The National Student Clearinghouse is the official provider for Southern Connecticut State University enrollment verification certificates. 

1. Log into MySCSU.
2. Navigate to Banner Student > Records and Registration. 
3. Select Enrollment Verification to launch MyHub and select the certificate you need:

  • All Enrollment Certificates
  • Current Enrollment Certificate
  • Advanced Registration Certificate
  • Good Student Discount Certificate

Can't find your certificate in MyHub or need a specific agency form completed?

  • Fill out the  Enrollment Verification Request Form; we will send your verification wherever it’s needed.
  • For a letter confirming non-attendance, email registrar@southernct.edu.
  • For In-school loan deferment, email your form directly to registrar@southernct.edu. Include separate forms for each loan holder with your full name, SSN, date of birth, loan holder’s address, and your signature (e-signatures not accepted). Once certified, forms will be sent to the National Student Loan Clearinghouse for lender notification.

Authorized designees (parents or other third parties):

You may request an enrollment verification for your student by completing the Release of Records Request.

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:

1. The right to inspect and review the student's education records within 45 days of the day the College or University receives a request for access.

Students should submit to the registrar, dean, head of the academic department, or other appropriate official, written requests that identify the record(s) they wish to inspect. The College or University official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the College or University official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.

2. The right to request amendment of an education record that the student believes is inaccurate.

Students may ask an appropriate College or University official to amend a record that they believe is inaccurate, misleading or a violation of the student’s right to privacy. However, FERPA is not intended to provide a process to question substantive judgments that are correctly recorded. Consequently, FERPA amendment requests do not allow a student to contest a grade in a course because the student believes that a higher grade should have been assigned.

To request amendment of an education record, the student should write to the official, clearly identifying the part of the record he or she wants changed and specifying why he/she believes it is inaccurate. The institution will notify the student of the decision. If the institution decides not to amend the record as requested by the student, a College or University official will advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

3. The right to provide written consent before the College or University discloses personally identifiable information (PII) from the student's education records, except to the extent that FERPA authorizes disclosure without consent.

FERPA permits disclosure without a student’s prior written consent under the FERPA exception for disclosure to school officials who have a legitimate educational interest. A "school official" is a person employed by a College or University in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); a person serving on the Board of Regents; an employee of the Connecticut State Colleges and Universities system office; or, a student serving on an official committee, such as a disciplinary or grievance committee. A school official also may include a volunteer or contractor outside of the College or University who performs an institutional service or function for which the College or University would otherwise use its own employees and who is under the direct control of the College or University with respect to the use and maintenance of PII from education records, such as an attorney, auditor, or collection agent or a student volunteering to assist another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the College or University. Upon request, the College or University also discloses education records to officials of another school in which a student seeks or intends to enroll without the prior consent of, or notice to, the student.

FERPA also permits disclosure of education records without consent in connection with, but not limited to:

  • To comply with a judicial order or a lawfully issued subpoena;
  • To appropriate parties in a health or safety emergency;
  • In connection with a student's request for or receipt of financial aid, as necessary to determine the eligibility, amount or conditions of the financial aid, or to enforce the terms and conditions of the aid;
  • To certain officials of the U.S. Department of Education, the Comptroller General, to state and local educational authorities, in connection with certain state or federally supported education programs;
  • To accrediting organizations to carry out their functions; 
  • To organizations conducting certain studies for or on behalf of the College or University;
  • The results of an institutional disciplinary proceeding against the alleged perpetrator of a crime of violence to the alleged victim of that crime with respect to that crime.
  • Directory information as defined in the policy of the Board of Regents.

4. The right to refuse to permit the College or University to release Directory Information about the student, except to school officials with a legitimate educational interest and others as indicated in paragraph 3 above.

To do so, a student exercising this right must notify the University's or College's Registrar, in writing. Once filed, this notification becomes a permanent part of the student's record until the student instructs the University or College, in writing, to remove it. A student may exercise his or her right to opt out of Directory Information, prohibiting disclosure of the student's information without the student's consent as noted in section 3, except however, that pursuant to the Solomon Amendment, military recruiters must be provided the same access to student information as is provided to nonmilitary recruiters.

5. The right to file a complaint with the U.S. Department of Education concerning alleged failures by Colleges to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is the Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Avenue SW, Washington, DC 20202-4605.

Legal Name and Sex
Students may file a Personal Information Change to change their legal first name, legal last name, or legal sex (male/female), with supporting documentation. 

Chosen Name
Current students may submit a chosen first name to be used that is different from their legal first name:

  • Login to MySCSU
  • Banner Student
  • Records and Registration
  • My Contact Information
  • Make Updates and Submit

A chosen first name will replace a student's legal first name as it appears in on class rosters, unofficial transcripts, degree evaluations, email profiles, and mail logs/guest sign ins. Upon request at the Card Office, a chosen first name can be updated on the student's Hoot Loot ID card. Financial aid, bill statements, employment paperwork, and official transcripts will continue to display a student's legal name.

Gender Identity
Students may submit a Gender Identity (ex. female/woman) in Banner Student using the same steps outlined above for Chosen Name. Gender identity is not displayed for general access by faculty or staff.

Pronouns
Students may submit pronouns (ex. she/her/hers) using the same steps outlined above for Chosen Name. A student's personal pronouns currently appear in the Banner Student and Banner Faculty/Advisor self-service portals, including class rosters and degree evaluations. 

Residency status is determined based on the information in your admissions application. These details establish your state of residence for in-state, out-of-state/international, or NEBHE (New England Board of Higher Education) tuition eligibility. Key factors include:

  • Where you attended high school
  • Your current permanent residence (e.g., state on your driver's license, where you pay taxes)
  • If you are a dependent, your parents' residency information.

Application for Residency Changes

If your permanent state of residence has changed and you believe you now qualify for in-state tuition or the NEBHE rate, you can submit the Residency Reclassification Application at any time.

  • An interview may be required.
  • The Student Code of Conduct prohibits providing false information to school officials.
  • You will be notified of your application status within 1-2 weeks.
  • If approved, the reclassification will not apply retroactively to previous semesters.

Connecticut Residents

According to Connecticut General Statute 10a-26, to qualify for in-state tuition, eligible students must permanently reside in Connecticut for at least 12 months prior to enrollment.  Note that moving to Connecticut solely for college does not meet this requirement.

New England, NJ, NY, and PA Residents

Students from New England states (MA, ME, NH, RI, VT), New Jersey (NJ), New York (NY), and Pennsylvania (PA) who enroll full-time automatically receive a tuition discount, which is lower than the out-of-state rate.

Tuition and Fees

To view the full-time student rates, please visit the Tuition and Fee Schedule. Part-time students pay the same tuition and fees regardless of residency, so if you plan to attend part-time, you do not need a residency application.

Veterans

If you are a veteran or the dependent of a veteran who served on active duty for at least 90 days and was discharged within the last three years, please contact the SCSU Veteran Services Office for help with updating your residency status.

Contact Us

For questions, please reach out to the Registrar's Office at registrar@southernct.edu or call (203) 392-5301.

Southern credits may also be applied towards your Connecticut State Community College AA/AS Degree!

Earning your associate degree is an important milestone, you are more likely to complete your bachelor's degree, and it can provide better job opportunities while in school.  Employers value the associate degree as evidence of your commitment to expanding your knowledge.

Reverse Transfer Criteria

  • Previously attended at a Connecticut State Community College and earned at least 45 credits.
  • Must be a current undergraduate degree-seeking student who has earned at least 15 credits.

Eligible students are notified by the Registrar's office annually in January.  Upon notification, you may submit the Reverse Transfer Application and an official Southern transcript to the Connecticut State Community College that you previously attended.  Southern courses will be evaluated by the community college and are subject to the degree requirements of your associate degree program.

 

Parchment, Inc. is the official provider of official transcripts for Southern.

Current Students

Parchment, Inc. delivers official e-Transcripts via email within 24 hours or a paper transcript can be mailed within 1-2 weeks. There is no fee to order an official transcript.

  • Login to MySCSU
  • Banner Student
  • Records and Registration
  • Official Transcript

Former Students

Parchment, Inc. delivers official e-Transcripts via email within 24 hours or a paper transcripts can be mailed within 1-2 weeks. There is no fee to order an official transcript.

  • Order online with Parchment, Inc. 
  • If you have never ordered a Southern transcript before you must create a New User account; otherwise, log in as a Returning User.
  • During the order process select either paper (mailed) or electronic (pdf) along with the e-mail/mailing address information.

Emergency Transcripts

Students requiring an immediate transcript in-person at the Registrar's Office during normal business hours must pay a $15.00 fee for this service.  Effective July 1, 2024, only cash and check payments will be accepted in-person at the Student Accounts Office.  Please be sure to have a valid and unexpired government or school-issued photo ID.  Acceptable forms of photo ID include:

  • Southern Connecticut State University ID Card; or
  • Driver's License or state issued non-driver ID; or
  • Federally-recognized identification such as a military ID, passport, permanent resident card, naturalization card, or certificate of citizenship