The Academic Success Center at Southern provides services that support students on their journeys to gain scholastic independence and achieve academic success. The Academic Success Center serves the entire student body by helping students prepare, advance, and excel.
In fall 2020 we will be offering all services both on the ground and online. You will be able to meet with a tutor, PAL, or coach in the space you are most comfortable with.
All support for online appointments will take place through the TEAMS online platform. TEAMS is readily available to you as one of your MySCSU apps. TEAMS functions best if accessed through the Chrome internet browser. If you do not have a computer available to you, you may also download the TEAMS app on your mobile phone.
All appointments for services will continue to be made through SSC Navigate, which you have access to as one of your MySCSU apps. Click into SSC Navigate, press the blue “Make an Appointment” button and follow the prompts to confirm your appointment(s). Please be sure to choose the correct location “Buley 303” for on campus and “online” for virtual. View full instructions (pdf). Upon confirmation, you will receive an automatic email with more information on how to access your online session.
All tutoring appointments will be offered both on campus and online for all courses. Please note that Math services will be appointment based; there is no drop-in option offered for Math in Fall 2020.
If there is a course you need support with that you do not need see if being offered, please email email@example.com. We will work to the best of our ability to find help for you.
To help us monitor volume of tutoring, if you are unable to get an appointment with a tutor within 3 days, please email firstname.lastname@example.org so we can work to add more hours as needed.
If you have any concerns or questions regarding tutoring, please email Nicole Barbieri at email@example.com.
All PALS sessions will continue to run during the same times they have been scheduled. However, the difference now is that you will need to sign-up for sessions through SSC Navigate. PALS will continue to run as group sessions.
If you have any concerns or questions regarding PALS, please email Katie De Oliveira at firstname.lastname@example.org.
Academic Success Coaching
All Academic Success Coaching will continue, and is available for anyone who needs support. Coaching requirements for SAP, Greek Life, Club Sports, UAP, and PASS will still be upheld – all coaching staff will be online during their normally scheduled shifts ready to assist for the rest of the semester.
If you have any concerns or questions regarding Academic Success Coaching, please email Sam Barrett at email@example.com.
Please visit for instructions on how to make appointments for Tutoring, Academic Success Coaching, and PALS sessions.
Please know that each tutor, PAL, and Academic Success Coach will sign you into your sessions (will mirror swiping in outside the academic success center) so you are recorded in your attendance to sessions -- Faculty will still be able to request reports of attendance.
Access our Live Chat feature that you can use to ask for help as needed, especially with making appointments. The live chat will be attended to during all normal operating hours for the academic success center. NOTE: The live chat is not an outlet to receive academic support.
We will also have someone answering the main phone line daily.
Please reach out if you have any further questions.