IT Business Operations Support Administrator

Rank: Administrator III
Search Number: #S24-018
Job posted: June 13, 2024

Southern Connecticut State University is a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus-wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 9,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

The primary responsibility is to manage the business operations and support functions of the IT department. May supervise professional staff, University Assistants, and student employees.

Position Responsibilities

  • Manages and assists with business operations and support functions for the Information Technology department.
  • Performs information technology purchasing, accounts payable, accounts receivable, fixed asset inventory, logistical, administrative, and related support activities.
  • Monitors and assists in the preparation of IT budgets and accounting.
  • Prepares annual IT operating and capital budgets.  Provides required tracking and reporting of budgets.
  • May assist in the preparation and review of acquisition paperwork (e.g., RFPs) for information technology equipment and services.
  • May provide IT contract administration for the campus as assigned, and coordinate when appropriate with outside agencies/organizations/vendors.
  • Manages and assists with workflow processes including logging, distribution, tracking, and follow-up of business transactions.
  • May supervise support personnel as assigned.
  • Assists in the development of and adherence to policies and procedures related to information technology.
  • Maintains records and provides reports associated with the responsibilities of this position.
  • Performs other duties and responsibilities related to those described above which do not alter the basic level of responsibility of the position.


Requires bachelor’s degree and three (3) years of professional experience in administrative support or business operations in a large organization. Prefer expert proficiency with modern business and technology systems/applications. Excellent communication and customer service skills.


For full consideration, please submit a cover letter of application, resume, and contact information for three professional references to by July 10, 2024. Please use “IT Business Operations Support Administrator” in the subject line. The position will remain open until filled.




Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff. People of color, women, veterans, and persons with disabilities are strongly encouraged to apply.