Rank: Administrator II
Search Number: [S24-016]
Job Posted: May 21, 2024

Southern Connecticut State University is a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 9,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

The Collections Assistant is responsible for all administration and collection functions of inactive/past due student accounts receivable.

Position Responsibilities

Coordinate transition of active accounts to inactive accounts.

Update and maintain all BANNER information on inactive accounts.

Responsible for billing and collection of all inactive student account balances.

Perform due diligence requirements in the administration and collection of past due accounts.

Responsible for counseling students with past due accounts regarding payment plan options as needed. Reconcile, analyze and report monthly aging activity.

Monitor and reconcile in-house and agency payment, collection and commission activity.

Recommend changes to collections polices and procedures.

Write-off inactive accounts each month in collaboration with Accounting.

Analyze and project allowance for bad debts in collaboration with Accounting.

Monitor and reconcile assigned balance sheet accounts monthly in collaboration with Accounting.

May supervise a clerical employee and university assistant.

Performs others duties and responsibilities related to those enumerated above which do not alter the basic level of responsibility of the position.

Qualifications

Bachelors degree required and a minimum two (2) years of experience in a related field. Collections experience required (tuition experience preferred). Current knowledge of federal regulation concerning due diligence and bankruptcy regulation preferred. Ability to apply best practice to integrated computer systems. Demonstrated computer skills with accounting systems and spreadsheets required (Microsoft Office and integrated computer system). Excellent oral and written communication skills are essential. Problem solving and reconciliation skills. Experience operating all office equipment including, but not limited to, computers, adding machines, copy machines, telephones, voice mail, e-mail, etc. is required.

Application

For full consideration, please submit a cover letter of application, resume, and contact information for three professional references to Nina Cote, CoteN1@southernct.edu by June 19th. 2024. The position will remain open until filled.

Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff. People of color, women, veterans, and persons with disabilities are strongly encouraged to apply.