Reset Voicemail PIN

If you don’t delete your voicemails often, your mailbox will become full and you won’t be able to receive new ones. Follow these steps to login to the voicemail website.

If you forget your voicemail PIN, you can reset it easily at https://jedcuc1.scsu.southernct.edu/ciscopca/home.do.

Note: To access this website, your computer must be connected to the “SSL” wireless network or a wired connection, or connected to the SCSU VPN.

(Image of Cisco Personal Communications Assistance login screen)

1. Login to the site with your SCSU username and password.

(Image of yellow arrow pointing to Messaging Assistant link)

2. Click the “Messaging Assistant” link.

(Image of yellow arrow pointing to Passwords)

3. Click the “Passwords” link in the menu bar.

(Image of yellow arrow pointing to Change PIN)

4. Click the “Change PIN” link in the dropdown menu.

(Image of yellow arrow pointing to Save button)

5. Enter a new voicemail PIN number here and click “Save” when you are done.

Note: Your PIN must be at least 6 numbers and cannot be too simple (ie. 111111,123456).

(Image of Your password was successfully changed message)

6. You will be presented with a confirmation message if your password was saved successfully.