Delete Saved and Old Voicemails

If you don’t delete your voicemails often, your mailbox will become full and you won’t be able to receive new ones. Follow these steps to login to the voicemail website.

While on campus and connected to either “SSL” wireless network, plugged in with an ethernet cable, or connected to the SCSU VPN, visit https://jedcuc1.scsu.southernct.edu/ciscopca/home.do.

(Image of Cisco Personal Communications Assistant login screen)

1. Login to the site with your SCSU username and password.

(Image of yellow arrow pointing to Web Inbox link)

2. Click the Web Inbox link.

(Image of yellow arrows pointing to Message and Delete button)

3. Select the message(s) you wish to delete.

4. Click the Delete button to move the message into the “Deleted” folder.

(Image of yellow arrows pointing to Deleted button and Empty deleted items button)

5. Click the Deleted link to see the deleted folder.

Note: Voicemails in the “Deleted” folder will still count toward your total storage limit, so if your voicemail is currently full, you will need to remove them from here too. If you are just performing general maintenance, these messages will be removed automatically after 24 hours.

6. Click on Empty deleted items to completely remove deleted voicemails.