
Q: What is the role of the University Ombuds?
A: The Ombuds’ role includes: listening to concerns; when possible, providing information about relevant resources, offices, and procedures; anonymously tracking trends, issues, and concerns in the community, and reporting these to the president.
Q: Who can access the services of the Ombuds Office?
A: The Ombuds Office is available to faculty, staff, administration, and graduate students.
Q: When should I contact the Office of the University Ombuds?
A: Any University-related problem may be brought to the Office by any member of the SCSU community. You might want to contact the Ombuds when:
Q: What are the confidentiality guidelines?
A: Confidentiality of communication is consistent with the International Ombudsman Association Code of Ethics and Standards of Practice. Conversations with the Office of the Ombuds are privileged. This means that we are bound to maintain and protect the confidentiality of all visitors. The only exception to this is when a visitor gives permission to the Ombuds to make disclosure, or when the Ombuds determines that there is an imminent risk of serious harm.
Q: What are the guidelines around the work of the Ombuds Office?
The Ombuds Office DOES
The Ombuds Office DOES NOT
Q: How are concerns received?
A: If you have a concern you would like to share with us, we invite you to contact us by email at ombuds@southernct.edu