COVID-19 Faculty & Staff Support

We want you to be successful while working remotely! We will be updating this page with training opportunities and helpful resources. Remember to visit the IT Help Desk website as well.

Updated: April 21, 2022

Office of Online Learning

The virtual Office of Online Learning is designed to ease the process of determining who/how to contact to access services related to the design, delivery, and support of online courses. Visit the Office of Online Learning.

Live Training Sessions

Live training sessions are available for faculty and staff to learn the basics of various software. Topics include Microsoft Teams, OneDrive, Blackboard Learn 9, WebEx, and more. Visit Online Trainings to see the current list of training sessions.

Blackboard Webinar: "Preparing to scale online teaching and Learning"

As the coronavirus outbreak continues to spread, having a plan in place to ensure continuity in delivering teaching and learning is essential. Being prepared to scale your connectivity to your students is a multi-faceted endeavor, including assurance that content is online and accessible, to providing your instructors and academic staff with the right support to reach their learners. Learn steps to transition to fully online status and ensure operational continuity. Access the webinar video and download the training materials.

Blackboard Learn 9 Tutorials

Blackboard Learn 9 Tutorials for Faculty & Students are located in the “Tutorials” tab located in Learn 9. Visit the tutorial. If additional assistance is needed, please contact the Help Desk (203) 392-5123 or Online Help Desk website.

PowerPoint Narration

Many YouTube videos available to instruct how to add narration to PowerPoint presentations. Watch on YouTube.

Microsoft Teams

Microsoft Teams allows users to communicate and collaborate by providing features such as chat, video meetings, calling, screen sharing, file storage, and integration with other apps such as Outlook.  Teams can be accessed either through the web or with the Teams software.  The videos below will show how to access either version of Teams, as well as how to explore the many features Teams has to offer. Learn about using Microsoft Teams on our Help Desk site or try an interactive demo!


Access to the web versions of all your vital SCSU apps can be accessed via the MyApps portal.  These video tutorials will show you exactly how to access the commonly used services, as well as the main portal itself.

Remote into Your Windows Desktop Computer

In the event that you would need to remote into an SCSU Windows computer, the videos below will walk you through each portion of the process.

VPN and Cisco Jabber

Virtual Private Network Client (VPN) - Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus computing device and the campus network. The full VPN client option allows members of the university community to securely access SCSU networks and provides full-service access to network resources similarly to being on campus. 

Cisco Jabber allows you to make and receive phone calls like you are in the office.  To access Cisco Jabber from an off-campus location, you will need to be connected to the VPN using GlobalProtect and follow the appropriate videos for your device.




Additional Resources