Associate Director of Financial Aid and Scholarships

Rank: Administrator IV
Search Number: S23-025
Job Posted: November 21, 2023 

About Southern Connecticut State University

Southern Connecticut State University is a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 8,800 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

Position Summary

The Associate Director of Financial Aid and Scholarships assists the Director of Financial Aid and Scholarships (OFAS) in the overall administration and operation of student financial aid. Oversees front line student service team and staff responsible for awarding and case management. Responsible for processing the Return of Title IV funds (R2T4), State, institutional and private aid. In the absence of the Director, the Associate Director assumes his/her responsibilities. This position may supervise Professional Staff, University Assistants, and Student Employees.

Position Responsibilities

Assists the Director in the general coordination, supervision and operation of the Office of Financial Aid and Scholarships.

Maintains up-to-date and detailed understanding of federal and state aid policies by regularly reading Federal Student Aid updates, the annual Federal Student Aid Handbook, updates from professional associations including NASFAA, and participating in state of CT financial aid briefings and discussions.

Responsible for processing the Return of Title IV funds, State, Institutional and Private aid.

Supports communication about financial aid processes, timelines and eligibility to students, families, community organizations and the campus community.

Conducts University information programs on student financial assistance and serves as a resource for the University community in general.

Assists the Director in determining and implementing policies, procedures and awarding philosophy of the Office of Financial Aid and Scholarships.

Coordinates with Financial Aid Systems & Compliance Specialist to review and verify all department policies and procedures to ensure compliance with state, federal and university policies.

Analyzes and processes student need analysis documents and awards financial aid funding.

Counsels prospective and continuing students seeking financial assistance as well as their family members in accordance with the Family Education Rights and Privacy Act.

Assists the Director in the preparation of allocation of funds in financial aid delivery system.

Collaborates with the Director and Assistant Director to configure financial aid systems and processes for accurate and timely processing.

Assists with managing the department budget.

Assists in the preparation of reports on the fiscal operation of financial aid office to meet institutional, state and federal requirements.

May be required to work evenings or weekends for campus events or community outreach.

Coordinates reconciliation of fund expenditures with the Student Accounts Office, oversees the implementation of the financial aid refund policy, and assists in preparation of materials for federal and state audits.

Performs other duties and responsibilities related to those enumerated above which do not alter the basic level of responsibility of the position.


Bachelor’s degree is required. Four years of experience in student services: including at least two years in financial aid demonstrating: (a) ability to relate effectively to students and staff, (b) broad knowledge of financial aid policies and practices and (c) strong supervisory skills. A Master’s degree is preferred. These qualifications may be waived for individuals with appropriate alternate experience.


For full consideration, please submit a letter of interest, resume and contact information for three professional references to no later than December 27, 2023.  The position will remain open until filled.


Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff. People of color, women, veterans, and persons with disabilities are encouraged to apply.