Coordinator of Veterans, Military and Adult Learners Support Services Orientation, Transition & Family Engagement

Search Number: S21-055
Rank: Administrator IV
Job Posted: 4/1/2022

Southern Connecticut State University is a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 10,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

As the first college or university in Connecticut to have a full-time staff person working with veterans and military-connected students, SCSU is very committed to the success of these students.  Reporting to the Director of Orientation, Transition & Family Engagement, the Coordinator designs and implements programs and services that promote the success of students who are active-duty military, veterans, National Guard, reservists, and military-connected students, as well as SCSU’s growing adult learner population. The Coordinator provides individual advice and support to these populations of students from their transition into the university throughout their collegiate careers. The Coordinator serves as the primary liaison with local, state and federal agencies and as a resource to the University and the public at-large. The Coordinator works collaboratively across campus to create a welcoming and inclusive environment that helps students to thrive, fully engage in the life of the university, and earn their degrees.

Required Qualifications

  • A bachelor's degree in a related field
  • Four years of relevant experience
  • Keen organizational skills with an ability to manage multiple tasks
  • Effective communication and presentation skills
  • Ability to work collaboratively with campus and external partners
  • Direct experience working successfully with diverse populations, demonstrating multicultural awareness and a clear passion for working at a university with a mission of social justice and anti-racism

Preferred Qualifications

  • Service in a branch of the military
  • Knowledge of and/or experience with the unique needs of veteran students and adult learners
  • Experience with program and training development
  • Effective communication skills, both orally and in writing
  • Experience with organizational leadership and supervision

These qualifications may be waived for individuals with an equivalent combination of education, training and experience.

Essential Functions

  • Provides leadership for a comprehensive approach to the holistic support of veteran and military connected students and adult learners. Liaises with the campus and external partners to support students’ academic, career, and personal development and remove barriers to their success and
  • Partners with the Admissions and Transfer Student Services Offices, to identify opportunities for outreach, recruitment and pre-enrollment consultations with prospective new students on a local, state, and national level.
  • Advises veteran and military students on their eligibility for VA educational benefits, including CT War Veterans Tuition Waiver and National Guard Tuition Waiver Programs, and refers eligible students to the Student Accounts Office for certification and processing. Works closely with the Veterans Administration including the Veterans Health Administration, (VHA) Veterans Benefits Administration, (VBA) and Vet Center, and other local and state agencies.
  • Creates and implements a transition plan for student veterans and adult learners incorporating emerging opportunities and best practices that adequately address current and future needs.
  • Provides operational leadership for the department including management of the operating budget, oversight of the department website and social media, and ongoing assessment of programs and services provided.
  • Oversees the Veterans Center (lounge and study space) and creates a friendly, welcoming and inclusive space for all veteran and military-connected students.
  • Selects, supervises, trains and evaluates student staff. Serves as advisor to the Student Veterans Association.
  • Assists with Summer, Fall and Winter Orientation programs, Family Day and other programs and events of the Office of Orientation, Transitions and Family Engagement.
  • Performs other duties and responsibilities related to those enumerated above which do not alter the basic level of responsibilities of the position.


For full consideration, please submit a letter of application, resume, and contact information for three professional references to Maria Vazquez at For full consideration, please submit application materials no later than April 24, 2022.  The position will remain open until filled.


Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer.  The University seeks to enhance the diversity of its faculty and staff.  People of color, women, veterans, and persons with disabilities are encouraged to apply.