Financial Aid Counselor

Rank: Administrator II
Search Number: S21-066
Job Posted: Associate Director of Financial Aid

Southern Connecticut State University is an intentionally diverse and student-centered University dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 8,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

The Financial Aid Counselor provides operational support to the Office of Financial Aid and Scholarship, with a focus on assisting with the review and processing of financial aid paperwork, and providing information to a variety of individuals regarding financial aid, payment plans, and student aid eligibility.

Supervision Exercised

Not applicable.

Position Responsibilities

Assists with counseling students, parents or guardians regarding financial aid assistance/eligibility.

Assists office staff in the administration of financial aid regarding federal, state, institutional and private funds encompassing grants, loans and scholarships.

Assists with awarding student financial aid to eligible applicants by verifying and reviewing applications. Completes Federal financial aid Title IV refund calculations.

Conducts informational sessions regarding financial aid eligibility, application procedures, aid programs and awards. Assists with counseling students about financial literacy and debt management.

Responds to walk-in visitors and telephone inquiries regarding financial aid programs and eligibility as needed.

Performs other duties and responsibilities related to those above which do not alter the basic level of responsibility of the position.


Bachelors' degree and two years of financial aid office work experience. Demonstrated ability to handle complex information, effectively organize and manage detail work and manage multiple priorities. Demonstrated ability to communicate and share information effectively with a variety of people and groups. Demonstrated experience using financial aid ERP systems, document imaging systems and Microsoft Office Suite. Credentials and/or experience substantially comparable to the above may also be considered.


For full consideration, please submit a letter of application, resume, and 3 professional references with contact information to by Friday, July 8, 2022. Review of applications will begin immediately and the position will remain open until filled.

Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff. People of color, women, veterans, and persons with disabilities are encouraged to apply.