Assistant Director of Academic Advising (Health and Human Services)

Rank: Administrator III
Search Number: S21-060

Southern Connecticut State University (SCSU) seeks a student-centered, passionate, student development professional to serve as an Assistant Director of Academic Advising.  Southern Connecticut State University is an intentionally diverse and student-centered University dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 8,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

Reporting to the Director of Academic Advising, the Assistant Director of Academic Advising serves to support undergraduate students’ success and progress to a degree. Assigned to an Academic Advising Center (AAC) supporting students in a related collection of departments (Health and Human Services), the Assistant Director provides leadership for the delivery of a highly effective academic advising experience to students pursuing majors in those departments. The Assistant Director advises undergraduate students, including new transfer students, helping them explore major options; understand academic requirements, policies, and procedures; utilize university resources; and identify and pursue a successful path to a degree.  The Assistant Director identifies and supports students who are experiencing academic challenges and who may be at a higher risk of disengagement due to their lack of connections with an academic department.

Required Qualifications

  • Master’s degree in student affairs, student development, counseling, education, or related field;
  • Minimum of three years of full-time experience providing educational and/or personal support to college students;
  • Working knowledge of student development theory and best practices in academic advising;
  • Direct experience working successfully with diverse populations, demonstrating multicultural awareness and a clear passion for working at a university with a mission of social justice;
  • Strong ability to communicate orally and in writing;
  • Ability to be creative and develop innovative academic support programming;
  • Experience using technological tools to support student success or willingness to learn;
  • Demonstrated effectiveness at independently managing projects and working collaboratively as a member of a team; and,
  • Strong interpersonal skills and capacity for building partnerships across campus.

Preferred Qualifications

  • Prior experience in an academic advising role or work that includes knowing curricular requirements, having significant faculty interaction, and/or supporting students who have been academically unsuccessful;
  • Knowledge of academic disciplines in the neighborhood departments (e.g., STEM, business, arts and humanities, etc.);
  • Ability to multitask in a fast-paced, dynamic environment; ability to generate reports and use data to inform decision making and engage in evidence-based practice; and,
  • Supervision of student employees. 

These qualifications may be waived for individuals with an equivalent combination of education, training and experience. 

Essential Functions

  • Works with the AAC faculty advisor(s), department chairs, undergraduate program coordinators, Transfer Services colleagues, and faculty members to develop initiatives to introduce students to advising expectations and relationships, to acquaint students with their departments/majors, and to support the transition of students to departmental advisors. 
  • Serves as an expert on the unique academic needs of students pursuing majors in the departments affiliated with their AAC and the instructional aspects of student academic planning.  Utilizes technological tools (e.g., Navigate, Banner, information retrieval tools) and other best practice approaches to know, understand and advise students, and support the broader academic advising initiatives.  Compiles and utilizes data in partnership with the central advising center and academic departments to inform advising practices throughout the departments. 
  • Advises students pursuing majors in their AAC departments who are not successfully progressing toward a degree or who are facing personal challenges that are negatively impacting their academic success.  Develops and implements initiatives to support academically struggling students who are not making Satisfactory Academic Progress (SAP), not on track for admission into a major, or on academic warning or probation to address barriers, improve performance, explore alternative major options, and help them get on track for academic success. 
  • Advises transfer students as they enter the university and works closely with colleagues in Transfer Services, Orientation, Transition and Family Engagement, and academic departments to ensure their seamless transition into the university.  
  • Collaborates with departments to develop, maintain and utilize academic advising materials and tools to support the students served in their AAC.  Provides training to students and faculty advisors on best practices in academic advising. 
  • Works collaboratively with colleagues in Academic Advising, other departments comprising the Southern Success Center, Enrollment Management, Student Affairs, and Academic Affairs to support the success of students. 
  • May supervise part-time staff, graduate assistants, and/or student workers. 
  • May involve occasional work in the evenings and/or on weekends. 
  • Performs other duties related to those enumerated above which do not alter the basic level of the responsibility of the position.


For priority consideration, please submit a letter of interest, resume, and contact information for three professional references to Denina Harris at   Review of applications will begin on May 2, 2022, and the position will remain open until filled.   


Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff.  People of color, women, veterans, and persons with disabilities are encouraged to apply.