Marriage and Family Therapy (MFT) Clinical Practice Manager

Rank: Administrator III
Search Number: S23-024
Job Posted: January 4, 2024

Southern Connecticut State University is a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 8,800 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

The MFT Clinical Practice Manager works to ensure that Southern Connecticut State University’s Family Clinic and clinical programs operate in ways that align with regulatory requirements and maximize student learning and client care.


  • Performs Marriage and Family Therapy intakes and assessments.
  • Schedules and coordinates clinical sessions in the Family Clinic, administering clinic policies and procedures.
  • Implements use of technology to remediate and manage marriage and family therapy practice and clinic operations in accordance with all appropriate regulations (e.g. FERPA, HIPAA, etc.).
  • Manages the offsite placement of MFT Interns in accordance with COAMFTE accreditation guidelines, including the placement process, placement site relations, and collection of student evaluation paperwork.
  • Markets MFT services to the University and general communities.
  • Supports and promotes MFT admissions, interprofessional practice, and community engagement of clinic operations.
  • Hires and trains student workers, undergraduate interns, and Graduate Assistants who support clinical administrative duties.
  • Participates in development, review, and revision of Family Clinic goals, policies, and procedures regarding best practices in clinical operations.
  • Serves as liaison between the Family Clinic, MFT Core Faculty, MFT Clinic Faculty, and the Chairperson of the Marriage Family Department.
  • Ensures excellent customer service levels, measured by client, student, Department faculty, and staff satisfaction surveys.
  • Evaluates workflow and performance to maximize efficiency while ensuring quality clinical instruction and client service.
  • Maintains statistics of clinical services provided and participates in program evaluation.
  • Monitors or maintains clinic space, equipment and, clinical supplies and ordering “disposables”, as needed.
  • Participates in departmental meetings, student review meetings, and remediation panels, in support of departmental operations. Collaborates in the development, and implementation of departmental procedures regarding best clinical practices.
  • Collaborates with the Department Chairperson to determine and maintain requisite staffing levels, establish work schedules, and monitor staff attendance.
  • Manages supervisor, student and client issues and works to resolve them prior to advancing them to the Department Chairperson.
  • Performs other duties and responsibilities related to those enumerated above which do not alter the basic level of responsibility of the position.


REQUIRED: Master’s Degree in Marriage and Family Therapy from a COAMFTE accredited college or university; AAMFT Approved Supervisor credential (or eligibility); Connecticut Department of Health Licensure as Marital and Family Therapist (or eligibility). Successful passing of the AMFTRB examination.

Three years of experience in clinical practice in Marriage and Family Therapy.

Two years of experience in clinical education of graduate students in Marriage and Family Therapy.

Two years of administrative experience in coordinating and/or directing a Marriage and Family Therapy clinical service facility, unit or program.

Knowledge of current best practice standards in screening, assessment, diagnosis, and treatment of marriage and family therapy and systemic psychotherapy in children and adults.

Knowledge of current best practices in clinical supervision.

Excellent oral and written communication skills.

Excellent organizational skills.

Excellent team collaboration skills.

Excellent computer literacy skills for administrative and clinical purposes.

These requirements may be waived for individuals with appropriate alternate experience.


For full consideration, please submit a letter of interest, resume and contact information for three professional references to no later than January 29, 2023.  The position will remain open until filled.


Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff. People of color, women, veterans, and persons with disabilities are encouraged to apply.