Assistant Director of Transfer Student Services

Rank: Administrator III
Search Number: S22-006
Job Posted: June 7, 2022

Southern Connecticut State University is a diverse and student-centered university dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 10,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

The Assistant Director of Transfer Student Services works under the supervision of the Director of Transfer Student Services to assist with the development, coordination and implementation of office activities including transfer credit approval, orientation, transition programming, as well as academic planning and advising to support prospective and current transfer students. Supports the development of recruitment and marketing strategies. Serves as the primary liaison with selected CT community colleges to facilitate transition and works collaboratively with various cross-divisional offices and faculty to collectively support transfer students from recruitment through degree completion.

Position Responsibilities

Engages with prospective transfer students at CT community colleges clarifying academic program requirements, the enrollment process, resources, policies and procedures as well as providing pre-matriculation advising. Actively follow up with all prospective students within assigned territory. Uses available technologies to manage, access and monitor progress through the lifecycle. Utilizing proficient knowledge of the CT community college and SCSU curriculum, aids transfer students in developing integrated academic plans, including timely declaration of major and progress towards the degree completion.

Serves as an advocate for transfer students working closely with Admissions, the LEP Director, and other university offices involved in transfer student recruitment and retention (i.e., Registrar, Financial Aid, New Student Programs, Veteran Affairs, Academic Advising and Academic Advising Centers) to deliver consistent, coordinated services to achieve transfer student enrollment goals.

Provides support to the Admissions Office in the recruitment and enrollment of transfer students through participation in college fairs, presentations, and on campus programming. Works with other offices to serve special populations to increase enrollment. (i.e. Dual enrollment and Veterans)

Facilitates partnerships with CT community college personnel providing a coordinated approach to develop transfer student opportunities and resolve transfer student concerns. Communicates feedback to the community college partners in writing and/or presentations. Designs and coordinates outreach and support activities for transfer students, parents, faculty, and other related groups in support of transfer student success.

Independently identifies programs and processes to streamline transfer student enrollment, registration, and transfer credit approval. Participates in the planning and delivery of transfer student orientation programs and campus visits.

Assists the Director of Transfer Student Services with the development and maintenance of the Transfer Student Services website, a robust social media presence in collaboration with ICM, and supports the implementation and use of technologies and software related to transfer services.

Serves on designated campus and/or state committees, and represents the department as appropriate.

May be required to work evenings and weekends.

Performs other duties and responsibilities related to those enumerated above which do not alter the basic level of responsibility of the position.


Bachelor’s degree required. Master’s preferred. Minimum of three years of experience in higher education or related field required. Demonstrated ability to work effectively with diverse student populations and University personnel is required. Previous experience supporting student success, responding to student concerns, and providing academic advising. Demonstrated ability to grasp curricular concepts and communicate information about academic programs. Preferred qualifications: Familiarity with relevant technologies is preferred. Basic knowledge of the Connecticut Community College curriculum. These qualifications may be waived for individuals with appropriate alternate experience.


To be considered, please submit a letter of interest, resume and contact information for three professional references to no later than Friday July 1, 2022. Review of applications will begin immediately and the position will remain open until filled.

Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff. People of color, women, veterans, and persons with disabilities are encouraged to apply.