Assistant Director of Financial Aid

Rank: Administrator III
Search Number: S21-065
Job Posted: 11/23/2022

Southern Connecticut State University is an intentionally diverse and student-centered University dedicated to academic excellence, access, and service for the public good. Southern provides a supportive and welcoming environment for all members of its community through a campus wide commitment to social justice.  Founded as a teacher’s college in 1893, Southern has evolved over the past century into a comprehensive public university of more than 8,000 students, offering graduate and undergraduate programs in the liberal arts and professional disciplines. It is one of four universities in the Connecticut State Colleges and Universities System. The University is located in New Haven, a city rich with arts and culture, and less than 90 miles from New York City and 140 miles from Boston.

The Assistant Director of Financial Aid works collaboratively within the Financial Aid team to administer all aspects of the financial aid process, including but not limited to administration and interpretation of financial aid policies and procedures in accordance with established federal, state and institutional regulations, policies and guidelines. This position also advises students through the financial aid process and ensures they are properly informed, funded, packaged and prepared to start each semester. The Assistant Director supports Enrollment Management goals to recruit and retain students, and provides excellent student service while maintaining compliant, timely, accurate, effective and efficient operation of the Financial Aid department.

Position Responsibilities

Maintains current knowledge of financial aid regulations, policies and procedures in order to effectively and efficiently award and support an assigned group of student aid applicants.

Administers state, federal, University and other financial aid resources in compliance with all relevant regulations and university policies, while maintaining excellence and timeliness in service and effectiveness and efficiency of operations.

Assists the Director/Associate Director with coordination of financial aid administrative activities, including but not limited to: generating and following up on quality assurance reports; fund awarding and packaging; fund reconciliation; student eligibility review; student employment administration and other financial program management; verification; external fund processing and reconciliation; regulatory and policy compliance; and professional judgment.

Provides accurate and helpful information while advising students, family members and in addressing campus stakeholders and external groups.

May occasionally be required to work evenings or weekends.

Performs other duties and responsibilities related to those enumerated above which do not alter the basic level of responsibility of the position.

Minimum Qualifications


  • Bachelor’s degree and at least three years of experience in financial aid or higher education enrollment management or student services
  • Knowledge of or ability to learn federal Title IV needs analysis
  • Excellent communication and service skills
  • Ability to manage multiple tasks and priorities, working under pressure and time constraints
  • Cultural awareness and competency and an ability to contribute to a campus committed to diversity, inclusion and social justice
  • Experience learning and becoming proficient with a variety of computer applications



  • Experience with the Ellucian Banner financial aid or similar student information system and financial aid administration software.


These qualifications may be waived for individuals with appropriate alternative experience and/or training.

Application Process

Interested candidates should electronically submit a cover letter, current resume (or curriculum vitae) and the names, titles and contact information of three professional references.  Please email materials as attachments in (Word or PDF format) to and include the title of the position in the subject line.

Best consideration will be given to completed applications received by 12/23/2022. The position will remain open until filled.


Southern Connecticut State University is an Affirmative Action/Equal Employment Opportunity Employer. The University seeks to enhance the diversity of its faculty and staff. People of color, women, veterans, and persons with disabilities are strongly encouraged to apply.