From the Dean of Students/Assisting Students in Distress

September 10, 2020

Dear Faculty and Staff,

Greetings from the Dean of Students Office. I want to start by thanking all of you for the enormous efforts that you all have made over the past couple of weeks to support our students’ success as we opened the campus for on-ground learning experience. While these continue to be very stressful and anxiety producing times, I am extremely proud of how our community has faced these challenges head on and in the process has kept our students’ success at the center of all decisions.

While we recognize that you continue to navigate uncharted territory, we in the Dean of Students office want you to know you are not alone. In an effort to ensure that you have the support needed to guide our students to success, I wanted to share some resources available to you and your students. The Dean of Students office is ready to support and assist you and the students in navigating this new reality.

Assisting Students in Distress

Recognizing that it is natural for all of us, especially our students, to experience a certain degree of stress and anxiety during this unprecedented time, we encourage everyone to reach out and respond to our community members who maybe in distress. Have you noticed a sudden reduction in quality of work or grades? Is a student emailing you for more personal support than academic support? Is someone disclosing personal information regarding stress with family, finances, depression, and more? It is the responsibility of all of us to recognize students in distress, respond to them and refer them when appropriate. Click here for additional resources for you in doing this very important work

Student Support Team

The Student Support Team addresses concerns about student behavior and personal issues, including mental health concerns, and strives to promote individual student well-being and success while maintaining the overall safety of the campus community and online learning environments.

The reference guide and examples above provide an overview of how to recognize, respond, and refer.

Referrals can be made by completing an Student Support Team referral form. More information regarding the team or when to refer can be found on the SST Website.

Basic Needs Resources

We know that student success is associated with students having their basic needs (food or housing insecurity, child care needs, and emotional or mental health struggles, etc.) met. Many of our students experience barriers to meeting their basic needs as they strive to earn a higher education degree. If you are aware of a student for whom this is the case, please refer them to the Basic Needs Resources on the Dean of Students website.  In addition to resources on and off campus you can submit a student basic needs referral form. These referrals come directly to the Dean of Students Team and we will reach out and provide support for the student.

Emergency Funding

Recognizing that unforeseen financial emergency situations may occur for students, Southern Connecticut State University, the SCSU Foundation and Alumni Association have compiled a number of funding opportunities to assist students who may be in need.  Thanks to so many of you who have contributed to the SOS Fund or one of these other funds.  These funding sources are designed to provide temporary, short time financial assistance for students who are managing demanding academic requirements while struggling with difficult circumstances. If you encounter a student who may need assistance, perhaps they do not have access to the textbook for the class, please encourage them to contact the Dean of Students Office (see contact info below).

Additional Support

In addition to the support offered through the Dean of Students office other critical support services are available for students on-ground and virtually. These include Counseling Services, Health Services, Disability Resource Services, Academic Success Services, and Advising. You can send an alert through Navigate to any of the offices above. This can be accessed through your homepage on the top right under actions - “issue an alert”.

While students can seek these supports directly, the Dean of Students Team can also assist in connecting the students to the appropriate wrap around services they may need to be successful.

Contacting the Dean of Students Office

For students:

Email –

Phone – 203-392-5556

Online Scheduling – Login to Navigate and Make an Appointment (navigate is accessible through the apps on MySCSU)

LIVE CHAT – Visit the Dean of Students website and click on Live Chat for quick access


For faculty and staff:

Consultation/Support Services - Email or call any of the DOS Team members below

            Jules Tetreault, AVP/DOS – – 203-392-5551

            Sue Zarnowski, Case Manager – – 203-392-6137

            Rosalyn Amenta, Assistant to the Dean – – 203-392-5864

            Marisol Lopez-Castro, Administrative Asst. – – 203-392-5615

Quick links to add to your favorites tab:

Student Support Team Referral Form.

Basic Needs Referral Form

Assisting Students in Distress


Jules Tetreault, Ed.D.
Associate Vice President of Student Affairs and Dean of Students