From the Dean of Students: Supporting Students' Success

September 7, 2022

Dear Faculty and Staff,

Greetings from the Dean of Students Office. I want to start by thanking all of you for the enormous efforts that you all made over the last couple of weeks to welcome students back to campus. I truly appreciate what you do to support our students’ success. It has been great to see our community come back strong and vibrant.

We in the Dean of Students office want you to know we are here to support you in any way we can as you work with our students. In an effort to ensure that you have the support needed to guide our students to success, I wanted to share some resources available to you and your students. The Dean of Students office is ready to support and assist you and the students in navigating this new academic year.

Assisting Students in Distress

Recognizing that it is natural for all of us, especially our students, to experience a certain degree of stress and anxiety during this time, we encourage everyone to reach out and respond to our community members who maybe in distress. Have you noticed a sudden reduction in quality of work or grades? Is a student emailing you for more personal support than academic support? Is someone disclosing personal information regarding stress with family, finances, depression, and more? It is the responsibility of all of us to recognize students in distress, respond to them and refer them when appropriate. Click here for additional resources for you in doing this very important work

Student Support Team

The Student Support Team addresses concerns about student behavior and personal issues, including mental health concerns, and strives to promote individual student wellbeing and success while maintaining the overall safety of the campus community and online learning environments.

The reference guide and examples above provide an overview of how to recognize, respond, and refer.

Referrals can be made by completing an Student Support Team referral form. More information regarding the team or when to refer can be found on the SST Website.

Basic Needs Resources

We know that student success is associated with students having their basic needs (food or housing insecurity, child care needs, and emotional or mental health struggles, etc.) met. Many of our students experience barriers to meeting their basic needs as they strive to earn a higher education degree. If you are aware of a student for whom this is the case, please refer them to the Basic Needs Resources on the Dean of Students website.  In addition to resources on and off campus you can submit a student basic needs referral form. These referrals come directly to the Dean of Students Team and we will reach out and provide support for the student.

In addition, you can point the student in the direction of our Opportunity Center in EN B222 and/or the Food Pantry located in Wintergreen 141.

Emergency Funding

Recognizing that unforeseen financial emergency situations may occur for students, Southern Connecticut State University, the SCSU Foundation and Alumni Association have compiled a number of funding opportunities to assist students who may be in need.  Thanks to so many of you who have contributed to the SOS Fund or one of these other funds.  These funding sources are designed to provide temporary, short time financial assistance for students who are managing demanding academic requirements while struggling with difficult circumstances. If you encounter a student who may need assistance, perhaps they do not have access to the textbook for the class, please encourage them to contact the Dean of Students Office (see contact info below).

Additional Support

In addition to the support offered through the Dean of Students office other critical support services are available for students on-ground and virtually. These include Counseling Services, Health Services, Accessibility Services, Academic Success Services, and Advising. Not sure what office to refer them to, on Navigate there is an “Issue An Alert” feature on each of the students profiles.  There are a number of specific reasons delineated to better direct you and the students to the right offices.  You can now pick one or several alert reasons that apply to the student you would like to bring attention to.  The reasons then go to the related department and the department will follow up with the person who submitted the alert and the student, as well. For information on issuing an alert click here.

While students can seek these supports directly, the Dean of Students Team can also assist in connecting the students to the appropriate wrap around services they may need to be successful.

Contacting the Dean of Students Office

For students:

Email –

Phone – (203) 392-5556

Online Scheduling – Log in to Navigate and Make an Appointment (navigate is accessible through the apps on MySCSU)

For faculty and staff:

Consultation/Support Services - Email or call any of the DOS Team members below

Quick links to add to your favorites tab:

Student Support Team Referral Form

Basic Needs Referral Form

Assisting Students in Distress



Jules Tetreault, Ed.D.
Associate Vice President of Student Affairs and Dean of Students